Emirates Group-owned business technology provider Mercator has announced in a news statement the successful go-live of the company’s product SkyChain in Latin America under a new deal with TACA.
SkyChain, a specialised IT solution aimed at airline cargo companies, isdesigned to maximise customers’ performance, help them raise their service quality and optimise their resources, according to Mercator.
Under the deal, TACA joins a growing family of users including Swiss World Cargo, Sri Lankan Airways and Emirates SkyCargo.
According to Mercator, TACA selected the company as a provider for SkyChain’s ability to meet the functional and technical requirements of its business model, help them align their business and systems strategy and differentiate TACA’s product from the competition.
“TACA was looking to reassess its IT core systems functionality to enable a successful implementation of its long term strategy,” said Dante O. Klüver, director of TACA Cargo.
“We are very pleased that Mercator was able to work with us so successfully on this solution. We are confident about the positive impact SkyChain will have on our ability to deliver the level of service our customers have grown to expect from us.Information will be more easily shared, more accurate and we believe, improve the productivity of our team.”
The link-up with TACA also affords Mercator with a new knowledge and experience of the local air freight market in Latin America, according to Duncan Alexander, vice-president of sales and market development.
“One of SkyChain’s many benefits is its ability to host multiple airlines within the same group – making it perfect for TACA,” added Mr Alexander. “These airlines can then share critical information, bringing substantial benefits in terms of organisational synergies and cost advantages.”
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