Does your organisation want to succeed in an increasingly competitive marketplace? Hopefully the answer is a resounding “yes”. So where can you gain an edge on the competition? Some of the answers are obvious - NPD, product quality, levels of service, price. However, if we look deeper into the origins of these success factors, nearly every one links back to the quality of the people involved and the starting point for getting the right people into your organisation is how you operate your recruitment and selection policies.
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