Relocation, relocation, relocation - not a decision to take lightly

The decision to relocate a retail store is not one that ought to be taken lightly. Whereas non-retail businesses can resite themselves almost at will to respond to a variety of commercial prompts, the retailer is still subject to those three magic words: location, location, location. Furthermore, moving to a better location requires care lest you lose existing customers in the process of gaining new ones. Paul Clapham reports.