Hays Crate Services, a specialist in returnable transit packaging, has changed its name to Hays Asset Control Solutions, in order to describe more accurately the services it provides. The company was originally set up to supply and manage reusable crate pools on behalf of retailers and their suppliers. However, having extended the concept into markets beyond food and retailing and introduced new intelligence systems the company felt it was time for a name change. "The name Hays Crate Services is no longer accurate and certainly does no justice to the services we offer," explained Hays managing director, Phil Shankley. "An increasingly important aspect of our service to customers is the provision of systems, concepts and solutions which are geared to new levels of real time information and control. This includes the provision of information through new technology and new channels such as the internet."