Panel of industry experts outlines what it takes to succeed in burgeoning frozen space
Frozen food is riding high on a wave of innovation and consumer demand, according to a panel of food and drink experts.
The group – speaking during an industry panel hosted by inventory management software provider Unleashed – noted that the category grew by nearly 12 per cent in 2023/24, generating more than £8 billion in grocery sales.
It is no longer just for the budget-conscious but attracts shoppers looking for quality products too, the experts claimed.
“The UK’s supermarket landscape has always reflected the class system, with freezer retailers traditionally sitting at the bottom and being perceived as lower quality,” said Dan Pope, from the food and drink podcast HUNGRY. “Now everyone is saying that the frozen category is going to get bigger and bigger.”
His comments were echoed by Kathryn Bricken, founder of cookie dough brand Doughlicious. “I think the frozen food category has really innovated, and brands like Strong Roots have played a big part in making frozen food exciting and appealing again. Personally, I’ve always believed in the value of frozen foods because they help reduce food waste and promote moderation.”
Nick Hickman, of food and beverage engineering consultancy NIRAS, highlighted changes in packaging trends linked to product innovation – both in the frozen category, and in food and beverages more generally. “There’s a lot more use of cardboard now, a move away from Tetra Pak-style packaging, and a move towards clear bottles, allowing customers to see exactly what they’re buying,” he observed.
The panel – which also included Rahul Passan of Bombay Delhi, Lucy Hitchcock of Partner in Wine, and Mike Yazbek of Unleashed – shared more of their trend predictions for the second half of 2025 and beyond. They include the rise of hyper-personalisation and functional foods, while noting that products that lead on one benefit like protein or collagen will be more likely to succeed.
Speaking after the event, Jarrod Adam, head of product for Unleashed, said: “The small to mid-sized food and beverage manufacturers we work with are highly-ambitious – and their innovations are shaping trends in the industry. But that’s not easy when customer preferences change quickly and margins are thin.
“Those leading the way are following the example set by craft brewers – creating and testing new product variations monthly and even weekly with help from software that lets them test and scale new recipes efficiently, at minimal cost.”
